Telegram may be having issues
What to do if Telegram is down?
While the service is unavailable, check the possible causes on your side.
Messages won’t send or aren’t arriving
Check that your internet connection is stable
Switch between Wi-Fi and mobile data
Restart the Telegram app
Disable VPN or proxy and try again
Restart your device if the problem persists
Telegram won’t connect to the server
Check your internet connection
Try connecting via a VPN or proxy
Update the app to the latest version
Clear the app cache
Check whether your provider is blocking access
The sign-in confirmation code isn’t arriving
Wait a few minutes — the code may be delayed
Check your other Telegram sessions — the code arrives in the app
Make sure the phone number is correct
Check the spam folder if you chose SMS sign-in
Request the code again or try a call
Voice or video calls aren’t working
Check microphone and camera permissions
Make sure your internet connection is stable
Restart the app and retry the call
Disable a VPN that affects call quality
Update the app to the latest version
Photos, videos and files won’t load
Check your internet speed and stability
Make sure there’s free space on the device
Clear the Telegram cache in settings
Check the file size limit
Try the upload again later
Chats won’t sync across devices
Make sure you’re signed in to the same account on all devices
Check your internet connection
Update the app on all devices
Restart Telegram
Check active sessions in security settings
Notifications aren’t arriving
Check the notification settings in Telegram
Allow notifications in your device settings
Disable battery saver for the app
Make sure the chat isn’t muted
Restart your device
Where to get help
Telegram is a cloud messenger for exchanging messages and files, voice and video calls, and running channels and chats on every platform.