Яндекс is operational
What to do if Яндекс is down?
While the service is unavailable, check the possible causes on your side.
Search isn’t working or the homepage won’t open
Refresh the page and clear the browser cache
Try opening the site in another browser
Disable VPN, extensions and blockers
Check that your internet connection is stable
Try again in a few minutes
Cannot sign in to your Yandex ID account
Check that the login and password are correct
Clear the browser cookies
Enter the confirmation code from the app or SMS
Try signing in from another device
Recover access via the recovery form
Yandex Browser isn’t working or is slow
Update the browser to the latest version
Clear the cache and history
Disable unnecessary extensions
Restart the browser
Reinstall the browser if the problem persists
The Alice voice assistant doesn’t respond
Check microphone access permission
Make sure your internet connection is stable
Restart the app or your device
Update the app to the latest version
Make sure the microphone isn’t muted
Images or videos in results won’t load
Check your internet connection speed
Clear the browser cache
Disable ad blockers
Try another browser
Try again later
The Yandex mobile app isn’t working
Update the app to the latest version
Restart your device
Clear the app cache
Check your internet connection
Reinstall the app if the error persists
Where to get help
Yandex is a search engine and IT company providing search, a browser, the Alice voice assistant, maps and many other digital services.