This is the most frequently used part of the dashboard. Here, you notify your customers about incidents and update them as you work to resolve the issue.
Log in to your status page at
, then select your status page.
Go to the
Incidents tab, then click the
Add Incident
button:
After clicking, a new form will appear. Here you can enter:
- Incident title
- Current status of the incident
- Your message
- Components affected by the incident
- Incident date
- Whether or not to notify your customers
Click
Add Incident, and it will be added to your page.
Go to the Incidents section and click on the incident you want to update. You’ll see a list of incident updates. Click on
Add Update
.
After clicking the button, a new form will appear. Here you can enter:
- Current status of the incident
- Your message
- Components affected by the incident
- Date
- Whether you want to notify your customers
Click
Add Update, and it will be added to your page.