Reference

Incident Management

This is the most frequently used part of the dashboard. Here, you notify your customers about incidents and update them as you work to resolve the issue.
1
Add an Incident
Log in to your status page at , then select your status page.
Go to the Incidents tab, then click the
Add Incident
button:
After clicking, a new form will appear. Here you can enter:
  • Incident title
  • Current status of the incident
  • Your message
  • Components affected by the incident
  • Incident date
  • Whether or not to notify your customers
Click Add Incident, and it will be added to your page.

statusmate.top

Incident added! 💁🏻‍

2
Add an Incident Update
Go to the Incidents section and click on the incident you want to update. You’ll see a list of incident updates. Click on
Add Update
.
After clicking the button, a new form will appear. Here you can enter:
  • Current status of the incident
  • Your message
  • Components affected by the incident
  • Date
  • Whether you want to notify your customers
Click Add Update, and it will be added to your page.

statusmate.top

Update was added 💁‍♀

© StatusMate 2022-2026

Регистрационный номер в Реестре программ для ЭВМ 2025690716 от 11.11.2025 г.