StatusMate - Status Page

Knowledge Base

Postwing

is an email delivery service with SMTP support. You can use it as your own SMTP server so that emails to subscribers are sent from your address instead of the default one. The setup works the same way for a status page and a release page.

On a status page the setting is marked with a
Premium
badge — a paid plan is required.
On a release page the form is visible to the team owner only.

Create a token in Postwing

Sign in to your Postwing dashboard.
Open the token management page and create a new token. You choose the login yourself; the password is generated automatically.
Save the password right away: it is shown only once and cannot be recovered. If you lose it, delete the token and create a new one.

Set up the sender domain

So that your emails pass SPF checks and do not land in spam, the domain you send from must be delegated to Postwing. Follow the

Setting up NS Records

guide. The sender address must be on that domain.

Open the email settings

Status page:
Settings
→
Notifications
, the
Email Settings
section. Turn on the
Send from a custom email address
switch.
Release page:
Settings
→
Notifications
, the
Email setup
section. Turn on the
Send emails from your own address
switch.
Once the switch is on, the SMTP fields appear.

statusmate.top

Fill in the fields

Postwing settings

SMTP Server:  smtp.postwing.app
Port:         587
Username:     your Postwing token login
Password:     your Postwing token password
Use TLS:      yes

Sender
on the status page, or
From
on the release page — the address emails are sent from, in the format
System Status <status@yourcompany.com>
. Use the domain you configured in step 2.
SMTP Server
—
smtp.postwing.app
.
Port
—
587
(STARTTLS). If your hosting provider blocks standard mail ports, use
8587
.
Username
and
Password
— the token login and password from step 1.
Use TLS
— must be enabled.
Save the changes.

The Postwing documentation recommends port

465

with SSL/TLS as the default option. Our form only has the

Use TLS

flag, which corresponds to STARTTLS, so enter port

587

8587

Done! Subscriber emails are now delivered through Postwing from your own address 📮

Next 🤓

Custom DomainConnect your own domain to the status page.